The amount of overall return on your projects depends heavily on a positive cost/benefit during every phase in the entire life cycle of your projects.
Computer Solutions has developed a total quality approach that covers each phase: from strategic consultancy to requirements gathering, over architecture and design, development, deployment, and after a successful and controlled handover to maintenance and support. Finally, we advice customers on replacements and technology migrations. Computer Solutions adopts a cradle to grave approach i.e. we give commitment on results and deliverables, despite a pragmatic approach that allows for maximum customer flexibility to be our most important differentiator.
Furthermore, Computer Solutions’ Project life cycle management allows you to know costs, and thus ROI in advance and gives you a maximum comfort level.
The intensively growing amount of information and information workers in organisations is demanding for an adapted vision, strategy and infrastructure. This will enable co-workers to have a centralised workspace to find and to contribute documents and knowledge, specific team sites to collaborate on projects, events, etc. and personal dashboards to share and store valuable information.
Communication with your colleagues, partners, customers, suppliers, investors is a key factor to bring your organisation and your business to a higher level. It requires easy to implement and easy to use communication channels, customer sites, partner areas, etc.
Computer Solutions has the expertise, knowledge and experience in implementing, extending and measuring your collaborative solutions and communication facilities.
We also believe that a solution is not just choosing a technology or just implementing a product. It is a track that starts with assisting in defining your needs, choosing the best solution that meets your demands and integrating software in your organisation's architecture. It means involvement of experienced business specialists, project managers, developers, communication and usability experts. It means support and above all, customer satisfaction and a measurable return of your investment.
Project Segmentation
When engaged in systems design and / or implementation projects, Computer Solutions segments such projects into four levels. These levels are used to help both the client and Computer Solutions manage the project as efficiently as possible by defining the boundaries of each level and then tackling each level accordingly.
The service delivery capabilities of Computer Solutions vary at each level according to the client’s requirements. If / when needed, Computer Solutions engages with its sister company (Exigy Ltd.) to ensure that the client is provided with a complete solution.
Further information on the service levels can be found below.
Project Segmentation Levels Description
Level 1: Foundation Structures
Level 1 encompasses various basic components that provide support for the fundamental IT services. These include network cabling, hubs, switches, routers, bridges, VOIP solutions, network protocols, server and client computer hardware, licensing consultancy, CCTV systems and other active and / or passive equipment.
Level 2: Operating Systems
This level covers server and client operating systems. Operating systems are typically based on the Microsoft or on the IBM platform according to the client’s requirements. More specialised operating systems such as Cisco IOS are also included.
Level 3: Infrastructure Solutions
Level 3 is made up of various solutions that provide the underlying support for the core business functionality. Examples of such solutions include directory services, messaging and collaboration solutions, security products, databases, systems management solutions, anti-virus systems, backup systems and others. This level also covers office automation products on client computers and other supporting client applications.
Level 4: Line of Business Applications
The topmost level covers systems that normally rely on solutions provided at lower levels. Line of Business applications are generally complete ERP applications, POS systems, CRM solutions and other systems that the organisation uses to run its business operations.
Using the Project Segmentation Model
It is normal practice that during a project, various levels are considered. Besides, a certain amount of level overlap is also typical since a lot of solutions are based on multiple levels with no clearly defined boundaries.
Analysis normally begins from the lowest level that needs consideration and proceeds to higher levels as needed. Each level is analysed using a standard phased approach that starts with analysis, moves to design, on to implementation and to maintenance which is generally an on-going process that guarantees continuous improvement.
This structured approach is based on a proven methodology that can help streamline projects of virtually any size. It provides the ideal ‘hooks’ that are needed to manage a project’s progress along its whole lifecycle and helps the client better visualise the status of the project’s deliverables.
Solutions Portfolio
